Account Coordinator

Eaton Corporation'sMarketing Commercial Operation Division, located in (location) has an immediateopening for an Account Coordinator. This role will report to the Arden, NC facility.
Making what matters workat Eaton takes the passion of every employee around the world. We create anenvironment where creativity, invention and discovery become reality, each andevery day. It's where bold, bright professionals like you.
You will fulfill order management related activities for key and strategic MOEMs
You will drive customer affinity by delivering exceptional Customer Service (meeting or exceeding phone and email metrics as well as team service level agreement)
You will identify and implement process improvements
You will participate in regular conference calls with field sales, plants and customers
You will change notice management
You will facilitate proper and efficient information flow in an effort to meet or exceed customer needs and departmental and division wide performance expectations
You will have to have the ability to handle high-pressure, fast-paced environment requiring diligence to detail
You will provide solutions by critically thinking and investigating different situations on a case - by - case scenario
You will have the ability to constructively manage conflicts and discrepancies towards positive resolution
You will prioritize customer demand to assist with improved product flow
You will work with finance team to resolve customer credit requests
You will fulfill any and all Eaton Business System requirements
When we embrace the different ideas,perspectives and backgrounds that make each of us unique, we - as individualsand as a company - are stronger.
Position Criteria:
Candidate must have excellent time management, organization, communication and computer skills
Strong work ethic, flexibility, and a desire to contribute to the group's success
Ability to prioritize multiple tasks
Team player
Strong professional presence
Occasional travel to plants and customer sites required
Knowledge of Microsoft Office (word, excel, email, internet)
Basic Qualifications:
Four year degree from an accredited institution required
Legally authorized to work in the United States without company sponsorship
Minimum of 1 (one) year of customer interaction experience
Knowledge of CRM software and SAP
Strong written and verbal communication skills
Knowledge of Vista, VOTW and Mentor software

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