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North American Logistics Manager

The Global Logistics Team is responsible for the transportation and distribution of merchandise through J.Crew's multi-channel supply chain. The Logistics Manager will be responsible for managing all aspects North America Logistics as well as Export Logistics for our global store footprint. This will include managing a small team who will work closely with internal and external business partners. Crucial relationships include Store Operations, Planning and Allocation, Distribution as well as 3PLs and logistics companies.
Essential Functions and Responsibilities:
Be a Leader in the J. Crew Supply Chain Team! Engage in cross-functional activities and demonstrate exceptional leadership skills in all areas both managed and supported
Maintain high functioning team of Logistics professionals through continual training and development
Manage all aspect of Transportation & Logistics including deconsolidation, transload, DC bypass, truckload, LTL, Parcel and Pool Store Delivery, monitor performance, proactively identify root cause and implement improvement opportunities
Monitor forecasted and actual volumes throughout the supply chain from origin to final delivery
Manage 3PL and carrier's capacity to ensure on-time delivery
Maintain performance and financial reporting responsible areas and continually work to improve performance and drive cost efficiency in the network
Develop formal carrier scorecards and conduct timely business reviews with all partners
Evolve existing tools for supply chain visibility based on experience and learnings from role
Develop and maintain SOP's for each functional area
Interface with Merchandising, Planning, Allocation, and Production teams to identify important deliveries and resolve issues
Perform track and trace through various sources of high priority store and online products on order
Communicate issues effectively and ensures that issues are resolved in a timely manner
Education & Experience:
Bachelor's Degree required (or equivalent work experience)
5+ years of relevant industry experience with focus on project management, cross functional implementation, and supply chain operations
Supply chain management, customs, 3PL, and retail, especially fashion/soft lines, experience a plus
Microsoft Office skills required with strong Excel and Access skills preferred
Must be able to travel domestically and internationally
Skills & Abilities:
Self-starter with good judgment and can proactively manage up where appropriate
Accountable for results, strives to meet and exceed expectations
Ability to work independently
Time management/prioritization and follow-up skills
Highly organized and detail oriented
Strong written, verbal and presentation skills
Physical Requirements:
An office position which requires minimum lifting, carrying, pushing, pulling, reaching, grasping, bending, walking, climbing stairs, standing and stooping
Sit in a chair at a desk most of the time
Ability to type and read computer screen
Office environment within a Distribution Center / Warehouse environment
Must be able to travel domestically and internationally as needed
This is an exempt role
J.Crew Group, Inc. is an Equal Employment Opportunity (EEO) Employer
We are committed to affirmatively providing equal opportunity to all associates and qualified applicants without regard to race, color, ancestry, national origin, religion, sex, marital status, age, sexual orientation, gender identity or expression, legally protected physical or mental disability or any other basis protected under applicable law.


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